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Post Office on Twitter: "@FrankieC85 Unfortunately not from our end Francesca!. My technical advice amounts to switching it off and on again. You may need to ring tech support on 0800 092
![A broadband internet router connected to a wall socket sent by the Post Office - an internet provider - to a home user in the UK Stock Photo - Alamy A broadband internet router connected to a wall socket sent by the Post Office - an internet provider - to a home user in the UK Stock Photo - Alamy](https://l450v.alamy.com/450v/2b8ckxk/a-broadband-internet-router-connected-to-a-wall-socket-sent-by-the-post-office-an-internet-provider-to-a-home-user-in-the-uk-2b8ckxk.jpg)